Your Data
What information do you collect?
We collect essential details such as your name, shipping and billing addresses, email address, phone number, and payment information when you place an order. Additionally, we gather data on your browsing behavior, purchase history, and interactions with our website to enhance your experience.
How do we use your information?
Your personal data is used to process orders, manage transactions, and deliver products efficiently. We utilize browsing and purchase history to personalize product recommendations, improve our services, and provide targeted marketing communications that align with your preferences.
Why do we share your data?
We share information with trusted third-party service providers involved in order fulfillment, shipping, payment processing, and marketing. These partners are contractually obligated to protect your data and use it solely for the purposes outlined in our agreements.
What are cookies and how do we use them?
Cookies are small text files stored on your device that help us recognize your browser, maintain session continuity, and analyze website traffic patterns. We use cookies to optimize site functionality, track user preferences, and gather analytics data to improve overall performance.
What are your data protection rights?
You have the right to access, correct, delete, or restrict the use of your personal information. You may also object to certain data processing activities or request data portability. To exercise these rights, please reach out through our support channels.
How do we use your data for marketing?
With your consent, we may send promotional emails, newsletters, and personalized offers based on your preferences and shopping behavior. You can opt out of marketing communications at any time by updating your preferences or using the unsubscribe link in our emails.
How long do we retain your data?
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This includes order records, customer service interactions, and consent logs.
How do we keep your data secure?
We implement robust technical and organizational security measures, including encryption, secure servers, access controls, and regular security assessments, to protect your data from unauthorized access, alteration, disclosure, or destruction.
How we use Google Analytics
We use Google Analytics to monitor website traffic, user behavior, and performance metrics. This anonymous data helps us understand how visitors interact with our site, enabling us to improve navigation, content, and user experience.
Children’s privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it promptly.
Links to other websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
California privacy rights
Under the CCPA, California residents have the right to know what personal data we collect, request deletion, and opt out of data sales. We do not sell personal information and are committed to upholding all CCPA-mandated rights.
Your European privacy rights
Under GDPR, EU users have the right to access, rectify, erase, or restrict processing of their personal data. You may also object to processing or request data portability. These rights ensure full control over your information.
Contact us
For any questions, concerns, or requests regarding your data or privacy rights, please get in touch through our online support system. We are dedicated to resolving your inquiries promptly and transparently.
Changes to this policy
We reserve the right to update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant updates through our website or direct communication.
Effective date
This policy is effective as of the date listed at the top of the page and remains in force until updated. We recommend reviewing this page regularly to stay informed about how we protect your data.
*For more details, visit *https://www.alternativeclo.com.