FAQs
What is Hell Bunny?
Hell Bunny is a brand celebrated for its distinctive vintage-inspired clothing, catering to those who adore retro aesthetics with a modern twist. Known for bold prints, flattering silhouettes, and high-quality materials, the collection embraces confidence and individuality. From classic 1940s-50s styles to rockabilly and pin-up influences, each piece is designed to empower personal expression. Whether you’re dressing up for a special occasion or adding flair to everyday wear, Hell Bunny offers timeless fashion with an edgy charm. Explore the full range at alternativeclo.com.
How Can I Place an Order?
Placing an order is simple and secure. Browse the collection at alternativeclo.com, select your desired items, choose the correct size and color, then add them to your cart. Proceed to checkout, where you’ll enter your shipping details and select a payment method. We accept major credit cards and secure online payment options. Once your order is confirmed, you’ll receive an email with your order summary and tracking information.
What Payment Methods Do You Accept?
We accept a variety of secure payment methods, including Visa, MasterCard, American Express, and PayPal. All transactions are protected with advanced encryption to ensure your data is safe. We do not store your payment details after the transaction is complete.
Do You Offer International Shipping?
Yes, we ship worldwide! No matter where you are, you can enjoy Hell Bunny fashion delivered straight to your door. International shipping times may vary depending on your location and customs processes. Tracking is provided for all international orders so you can monitor your package every step of the way.
How Long Will My Order Take to Arrive?
Processing time for most orders is 1–3 business days. Once shipped, delivery times depend on your location and selected shipping method. Domestic orders typically arrive within 3–7 business days. International orders may take 7–21 business days or longer, depending on the destination and customs clearance.
Can I Track My Order?
Yes, once your order has been shipped, you’ll receive a confirmation email containing your tracking number and a link to follow your package’s journey. You can also log into your account at alternativeclo.com to check the status of your order at any time.
Can I Change or Cancel My Order?
We aim to process orders quickly, so changes or cancellations must be requested as soon as possible after placing your order. If your order hasn’t been dispatched yet, we may be able to assist. Please contact customer service immediately with your request and order number. Once an order has been shipped, it cannot be altered or cancelled.
What Is Your Return Policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy, you may return unworn, unwashed items in their original condition with tags attached within 30 days of delivery. After we receive and inspect the returned items, we’ll process your refund. Please note that return shipping costs are the responsibility of the customer unless the item received is faulty or incorrect.
What If I Receive a Faulty or Incorrect Item?
We strive for perfection, but if you receive a defective item or something different from what you ordered, please contact us immediately. Provide photos of the issue and your order number, and we’ll work quickly to resolve it—offering a replacement, exchange, or refund as appropriate.
How Do I Find the Right Size?
Each product page includes a detailed size chart to help you choose the perfect fit. We recommend measuring yourself and comparing your numbers to the chart, as sizes may vary between styles. Keep in mind that Hell Bunny clothing often has a vintage fit, which may differ slightly from modern sizing standards.
Do You Offer a Loyalty Program or Discounts?
Yes! Join our loyalty program to earn points with every purchase, referral, and social engagement. Points can be redeemed for discounts on future orders. We also offer seasonal sales, exclusive promotions, and newsletter-only discounts—so be sure to sign up to stay in the loop.
Can I Share Feedback or Suggestions?
Absolutely! We value your input and are always looking for ways to improve. Whether you have a compliment, concern, or idea, we’d love to hear from you. Your feedback helps shape the future of Hell Bunny and enhances the experience for all our customers.
Do You Have a Physical Store?
Hell Bunny is primarily an online retailer, offering a seamless shopping experience through our website. While we don’t operate traditional brick-and-mortar stores, we occasionally partner with pop-up events and fashion fairs. Follow us on social media or subscribe to our newsletter to stay updated on special appearances and limited-time events.
How Can I Stay Updated on New Arrivals and Promotions?
The best way to stay in the know is by signing up for our newsletter. You’ll be the first to hear about new collections, exclusive offers, and behind-the-scenes content. You can also follow us on Instagram, Facebook, and other social platforms for daily inspiration and updates.
Are Your Clothes Ethically Made?
We are committed to responsible manufacturing practices. Our garments are produced in facilities that adhere to ethical labor standards. We continuously work to improve sustainability across our supply chain and seek eco-conscious materials and processes whenever possible.
Can I Wash My Hell Bunny Clothing Normally?
We recommend following the care label instructions on each garment. In general, washing in cold water on a gentle cycle and air-drying helps preserve the fabric, color, and shape of your clothes. For best results, turn garments inside out before washing and avoid harsh detergents.
Do You Offer Gift Cards?
Yes! Digital gift cards are available in various denominations and make the perfect present for fashion lovers. They can be purchased online and are delivered instantly via email. Recipients can redeem them at checkout on alternativeclo.com.
How Do I Contact Customer Service?
Our support team is here to help. For assistance with orders, sizing, returns, or any other questions, please visit the help center at alternativeclo.com. You can also reach out through the contact form, and we’ll get back to you as soon as possible.
Can I Sell Hell Bunny Clothing in My Store?
We welcome inquiries from retailers interested in carrying our brand. If you’d like to stock Hell Bunny apparel, please contact our wholesale team through the website for more information on partnership opportunities and account registration.
Are Photos on the Website Accurate?
We aim to represent our products as accurately as possible. However, colors may vary slightly due to differences in screen displays and lighting. We recommend referring to the product descriptions and fabric details for the most accurate understanding of each item.
Do You Do Collaborations or Sponsorships?
Yes, we love connecting with influencers, artists, and brands that align with our values. If you have a collaboration idea or would like to be considered for sponsorship, please send us a message through the contact form with your proposal and portfolio.
Thank you for choosing Hell Bunny—where vintage spirit meets modern attitude. Discover your next favorite outfit at alternativeclo.com.